Technical Support Center

We provide 24/7 technical support for emergency and critical cases. For general inquiries, our team is available Sunday through Thursday from 8 AM to 6 PM.

After creating a support ticket, you will receive an email containing your ticket number. You can contact us at any time with your ticket number to get the latest updates on your request.

We offer both types: remote support via phone or shared sessions, and on-site support with our team visiting your location in Riyadh and surrounding areas. The type of support is determined based on the nature of the issue.

We support all products and systems we sell and install, including: Yeastar and Fanvil IP-PBX systems, Hikvision and Dahua cameras, Cisco and Ubiquiti networks, Dell and HP servers, and KNX automation systems.

Yes, we offer comprehensive annual maintenance contracts that include scheduled periodic visits, priority response, and discounts on spare parts. For inquiries, contact us for a customized quote.

Call our emergency support line at +966 54 310 2345 available 24/7. You can also send a WhatsApp message and you will be responded to as soon as possible.

Yes, all our products come with an official manufacturer's warranty. The warranty period varies by product and brand. To inquire about a specific product's warranty, contact us with the product number or invoice.